3 See business transparency Day 1 of being connected and already an outage- now i have no internet and 2 kids without Netflix.
5 Coming from Belong, who could not care less about you, it was refreshing to see that there are still broadband companies with the rare combination of care and competence. Australia Broadband
Terms & Conditions They listened and really cared. If i didn't i would have to pay over $200. At Aussie Broadband we’re all about great service – whether it’s our nbn™ speed or our customer support.
Find out why our customers always have such nice things to say. Trust in reviews So grateful
Entertainment. First impressions is awful and i get told any new customer from 24th august is experiencing this- so they should have told me prior to signing up. Aussie Broadband - simply the best. Aussie Broadband (Internet Service Provider): 4.6 out of 5 stars from 4,870 genuine reviews on Australia's largest opinion site ProductReview.com.au.
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My issue was resolved very quickly and the gentleman i dealt with was happy to help, polite and easy to understand.
This still has not been solved. Find out more. What makes Aussie Broadband different It’s only natural that you shop around when choosing your broadband provider. Because Aussie broadband is good company big with The assistant was very patient and understanding, and guided me through the process of what to do to rectify the issue. Excellent service
Very happy with service & call Always been a excellent provider and never had a issue with Australia broadband
We’ve made this handy comparison chart to show you how Aussie Broadband stacks up against Optus. 24 hrs later 7 phone calls, 7 hours on the phone still not fixed, request to cancel as service is appalling and they cannot provide me with the actual internet service and they say ok but you still need to pay $70 for a month even though i never got the service to use? Aussie Broadband vs MyRepublic: NBN plans for gamers. See our plans. nbn™ Modems. Answer phone in a timely manner. © 2020 Trustpilot A/S. I got charged $85 for a whole month without even getting an NBN appointment confirmation and not a single second of internet used with them. Plans & Pricing 1
Australia Broadband personal nbn TM plans are consumer-grade services, may not be used for commercial purposes and are only available within nbn-ready areas subject to nbn TM infrastructure availability at your premises. My modem that I paid for malfunctioned, so I rang up and was told they would send me out a new one. In terms of support, Aussie Broadband promises local support that’s available for longer hours. I was without internet for 3 weeks and in the 4th week still got charged my normal month rate. Visit this website I dont see how that is fair seeing i paid for the modem in the first place. If you want to call Aussie… I'm still very happy with Australia broadband such a great company.
PLACEHOLDER Aussie Broadband is somewhat unique in the telco space in that they actually provide customer service.
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The price is very fair also easy setup also very understadable on my late payment....thanks alot. nbn™ Phone. The internet speed is just ok with affordable price but the customer service team are very good I very impressed Im appalled they were nice and helpful easy to understand Rebecca Amy Lockwood Guidelines for Reviewers My Reviews We’re polite, helpful & patient. Help Australia broadband customer service… Australia broadband customer service cared about a solution to my problem even though it was caused by my lack of knowledge and understanding of how the internet works and how equipment needs to be set up.